At this All Call, Fresno Animal Center Director Alma Torres and Medical Director Dr. Candace Krider shared how they deal with day-to-day pressures and plan for the future. “Dr. Krider and I have these conversations: What can we take from this crisis? What lesson can we learn?” Alma said. “Because every crisis is an opportunity.”

Watch this conversation for their hard-won insights on leveraging spay/neuter resources, making fee decisions that reduce barriers, and setting up a new vet clinic. You’ll also learn how Dr. Krider uses cross-team training and clear protocols to make sure more animals get the care they need.

Alma and Dr. Krider reminded us how important it is to work hard to support your community and give yourself grace during hard times—in other words, right now.