Ivy Ruiz, RVT, on Leading Positive Disruption at a High-Volume Shelter

In this All Call recording, Outreach Specialist, RVT, and former shelter manager Ivy Ruiz shares how she led her team at a high-volume shelter to create positive disruption, redefining animal, staff and community member experiences.
Lawrence Minnis Presents His Study of Adoption Decision-Making

Minnis presents the results of his study of how shelter visitors make dog adoption decisions. He reveals that behavior is the most common factor and advocates that shelters should move to a Realtor model to increase adoptions.
Ashley Rodriguez on the Benefits of “Education before Citation”

Ashley K. Rodriguez, Animal Services Supervisor for the City of Bryan, Texas is working with her team to build trust with their community using an “Education before Citation” approach to animal services.
Debra Olmedo Meets Kittens and People Where They Are

Debra Olmedo, ASPCA Community Outreach and Medical Care Senior Manager (Los Angeles) shares how working alongside community caretakers has increased the amount of felines being altered and kept out of Animal Care Centers.
Heather Cammisa of Open Door Veterinary Collective Demonstrates Pet Help Finder

Pethelpfinder.org helps pet owners find affordable veterinary care in their area. You can list your shelter as a provider or search the database to find clinics in your area to partner with.
Lexis Ly Shares Data from Self-Rehoming Website

PhD student Lexis Ly presents “Predictors of successful diversion of cats and dogs away from animal shelter intake: Analysis of data from a self-rehoming website,” a paper she co-authored…
Lisa LaFontaine on Learning While Leading

José Ocaño interviews Lisa LaFontaine, President and CEO of Humane Rescue Alliance. Lisa shares mistakes she has made and lessons she has learned leading a diverse organization working with diverse communities.
Practical Solutions to Diversify Your Organization Through Data and Strategy

Humane Rescue Alliance’s Jasmin Bell, Director of Talent and Inclusion; Kourtney Hudson, Data Curator; and Bobby Mann, Chief Programs Officer, share how they’ve leaned on data to diversify their staff and retain talent.
Turning Crisis into Action

Ramon Villatoro and his team were facing an outbreak of Canine Parvovirus in his first month on the job. Here’s how the shelter’s culture came out stronger on the other side.
Breaking Down Barriers in Foster Programming

In this 25-minute presentation, California Program Manager Nadia Oseguera offers an incremental change approach to broadening your shelter’s base of foster care volunteers. Recorded 02/07/2023