HEART LA’s Culturally Responsive Customer Care — Cal4All Call 07-01-25

Diana Cruz-Rivas (Director and Board Secretary) and Deisy Melero (Caseworker, Disaster Relief Program) discuss how their lived experience influences HEART L.A.’s culturally-responsive approach to customer care and interaction.
San Bernardino’s Public-Private Partnership Expands Access to Care — Cal4All Call 06-17-25

In this Multicultural Engagement Community of Practice discussion, Jessica Lopez of the Paw Mission and Kristine Watson of San Bernardino Animal Services share how they came together to expand access to veterinary care in San Bernardino County.
Community-Centered Field Services and Animal Control in Action — Cal4All Call 06-03-25

The Cal for All Animals Multicultural Engagement Community of Practice returns for a call focused on progressive and culturally responsive field services and animal control practices. Panelists: Dr. Christina Avila (City of Perris), April Stevenson (City of Rancho Cordova) and Samantha McKain (City of Rancho Cordova). Moderator: Ivy Ruiz
Running Food Pantries in Pasadena and Sonoma County — Cal4All Call 05/20/2025

As food banks face funding cuts, communities are mobilizing to ensure individuals and families have access to food and other resources without judgment. In this call, folks from Pasadena Humane and Humane Society of Sonoma County discuss their approaches to multicultural community engagement and supporting pet guardians experiencing food insecurity.
Fresno Animal Center Director Alma Torres — Cal4All Call 05/06/2025

Fresno Animal Center Director Alma Torres shares how Fresno is creating a culture of inclusion, outreach, and a people-first approach to community engagement, including reaching more adopters by offering bilingual support.
Community Cat Programs — Cal4All Call 04/01/2025

Claudia Otis (Founder and Executive Director, The Little Lion Foundation), kicks off a robust discussion of the rewards and challenges of starting and running a community cat program in collaboration with multiple language communities.
A Social Work Informed Approach to Addressing Barriers — Cal4All Call 03/18/2025

Learn how Monika Khuc, LMFT and Community Support Manager at WAGS Pet Adoption in Westminster, California, helped implement a social work-informed approach to address barriers faced by diverse communities.
Understanding Your Community Part 2 — Cal4All Call 03/04/2025

Melissa Gómez (SF SPCA Community Workforce Manager) and Elsa Ramos (Friends of Oakland Animal Services Bilingual Adoption Coordinator) share their journey of creating meaningful connections with Latine pet guardians.
Understanding Your Community Part 1 — Cal4All Call 02/18/2025

The first in a series of calls building a multicultural engagement community of practice, this call includes contributions from Debra Olmedo of Patitas y Palabras, an English-Spanish translation service focused on animal welfare.
Why DEI Still Matters in Animal Welfare — Cal4All Call 02/04/2025

Jasmin Robinson, AAWA/MSM Global Consulting, provides the why and how of DEI in animal welfare.