Ivy Ruiz, RVT, on Leading Positive Disruption at a High-Volume Shelter

In this All Call recording, Outreach Specialist, RVT, and former shelter manager Ivy Ruiz shares how she led her team at a high-volume shelter to create positive disruption, redefining animal, staff and community member experiences.
Lawrence Minnis Presents His Study of Adoption Decision-Making

Minnis presents the results of his study of how shelter visitors make dog adoption decisions. He reveals that behavior is the most common factor and advocates that shelters should move to a Realtor model to increase adoptions.
Ashley Rodriguez on the Benefits of “Education before Citation”

Ashley K. Rodriguez, Animal Services Supervisor for the City of Bryan, Texas is working with her team to build trust with their community using an “Education before Citation” approach to animal services.
Winning the Fight to Reunite Pets and People

Our fourth and final More Pets and People Together Roundtable was filled with Return to Home ideas and wins, from welcoming community members as Pet Pals and Pet Detectives to sharing Chameleon-generated Found Pet flyers.
Debra Olmedo Meets Kittens and People Where They Are

Debra Olmedo, ASPCA Community Outreach and Medical Care Senior Manager (Los Angeles) shares how working alongside community caretakers has increased the amount of felines being altered and kept out of Animal Care Centers.
Preserving Bonds and Preventing Intake with Barrier-Free Services

At our third roundtable, Donell Randolph, Kristen Hassen, Lori Weise, and Rita Ortiz explored how we can better support people and pets in the community at every level.
Stronger Together: Honoring Community Wisdom with Authentic Engagement

In this roundtable, panelists share high-impact initiatives, from culturally competent translations to humane education programming that honors the diversity of the human-animal bond.
Boosting Positive Outcomes: Antidotes to Fear, Bias and Saviorism

From streamlining the adoption process to save staff time, improve adopters’ experience and increase positive outcomes by 300% (with no increase in returns!), to introducing innovative programming that welcomes community members and promotes fear-free, connection-driven culture among shelter teams, your peers from California and beyond share what they’ve learned.
Heather Cammisa of Open Door Veterinary Collective Demonstrates Pet Help Finder

Pethelpfinder.org helps pet owners find affordable veterinary care in their area. You can list your shelter as a provider or search the database to find clinics in your area to partner with.
Lexis Ly Shares Data from Self-Rehoming Website

PhD student Lexis Ly presents “Predictors of successful diversion of cats and dogs away from animal shelter intake: Analysis of data from a self-rehoming website,” a paper she co-authored…